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Warranty

What is your warranty policy?

We stand behind our products. Have a problem? Let us know! We're real humans and we're here to help. Although faults in our products are extremely rare, all PROMiXX products are covered by either a lifetime warranty, or a 1-year limited warranty, and

I ordered on Amazon, can I still register my product?

Yes!. Follow the exact same steps as normal to register your product, except in the Order Number field, insert your Amazon order number.  Warranty registration can be found here: https://www.promixx.com/warranty. To find your order number for your Am

How do I register my warranty?

Registering your warranty is super simple!. All you need is your order number and the name of the product (and proof of purchase in the case of products bought in-store), then head over to our warranty registration form (https://www.promixx.com/warra

I received my product as a gift, do I still have a warranty?

Yes! All PROMiXX products are covered by either a lifetime warranty, or a 1-year limited warranty, see below for which category your product falls into:. However, when it comes to a gifted product, the warranty registration is a little different, all

Make a warranty claim

Hi there 👋. I'm sorry you're having trouble with your product 😞 Lets take down some details and get this looked into 💪. Please reply with:. Once we have this, a memeber of the Team will get back to you as soon as they can 😊

Need help registering your lifetime warranty?

All PROMiXX manual (non-electric) products carry a limited lifetime warranty. Go to  http://promixx.com/warranty to register your warranty.